Internet Marketing Integration

Internet Marketing and Online Marketing Solutions that improve and leverage your marketing mix

Internet Marketing Integration:

Internet marketing is more than just “SEO” or “Paid Search”.  Although these are components, by themselves they do not provide the ROI most businesses are looking for.  Think of each online marketing channel as functional piece of your automobile.  You may have a powerful engine, but without wheels, a steering wheel and gas, your car won’t win any races.  Internet Marketing channels should considered during the initial strategic planning phase of your online marketing plan.  Internet Marketing Channels

Search Engine Optimization (SEO) is the method in which you improve the visibility of your site naturally.  Think of this as your websites resume to the search engines.  Your website must have a well formed and organized resume in order for Google, Yahoo or Bing to consider it.  SEO Consultants and tools are abundant these days.  Seattle SEOconsultant.com has a great set of questions to ask before hiring a SEO.

Search Engine Management (SEM) is also know as paid search.  This is the act in which you pay to have your ads place above “natural” or “organic” search results.

Display Advertising is a marketing by use of banner ads or static graphics, typically within a content network.  Banner ads are often triggered by cookies placed in your browser from previous visits to other sites.  These web beacons also allow advertisers to target consumers based on internet surfing behaviors (behavioral targeting).  Places like Adready offer a great solution for medium to large businesses to manage this on your own, however strategy is still highly recommended.

E-mail marketing is what you get in  your email box everyday.  Many companies use e-mail marketing because it is inexpensive and can leverage the value of a return customer.  E-mail campaigns can also be used to acquire new customers, update existing customers of new products, share upcoming events, and conduct surveys.  When sending emails it very important that businesses comply with the CAN SPAM ACT of 2003.  Many e-mail marketing clients are available these days.  Small businesses often use tools like Constant Contact.  Larger Businesses like Alaska Airlines use programs like Whatcounts.

Social Media is often associate with sites like Facebook and Twitter.  It’s more than just using one or both of these sites.  Its the philisophical engagement of real time socializing in an online environment.  Successful businesses that use social media engage users conversation, games, polls, and contests.  Of course Facebook and Twitter are the most popular today, but others will come along and pass over the next several years, consider MySpace.

Local search is geocentric advertising strategy that has become more relevant over the last year.  Google and Bing deliver local results determined by the IP address of the individual searching.  Local information is often time aggregated from one or more sources across the web.  Optimizing local listings without knowing what your doing can inadvertantly damage  your online positioning.  Google uses commonalities of a single location across many sites.  If a local listing presents itself differently across the web, it could be viewed as several different businesses.  David Mihm has a great blog post about local search ranking factors.

Mobile is one of the fastest growing verticals right now.  According to Mobile Future, Five BILLION app were download in 2010 up from 300 MILLION in 2009.  100 million YouTube videos are played on mobile devices everyday.  Many individual that may not even have a desktop computer now have that technology in the palm of their hand.

Social CRM is one of the most important and foreseeable areas for growth.  The expansive growth of internet users and the accessibility given the number of mobile users today have allowed consumers to voice their opinions, good and bad, about businesses.  As a business owner or executive, its important to listen to what people are saying.  A slow response or no response at all can be devastating.  Josh Bernoff has a great book called “empowered” that give wonderful insight into this.

Analytics or web analytics is the collection and analysis of data from web traffic.  This data is used to identify behavioral trends and multi-channel analysis in various marketing campaigns.  Web analytics gives insight into the effectiveness, utility, and success of a given site.  Google offers a free version of analytics and other several other companies offer alternate version with more robust features like Omniture and Optify.

See how VisaPro used and integrated various online channels to leverage their marketing potential.  VisaPro focused on usability and creating valuable content for their users.  They also research keywords that were most valuable for their business and optimized their website for those keywords.

My favorite comment in their presentation is “Never Optimize for search engines, Always optimize for better user experience”.

SEO Basics by SEOmoz. This is a wonderful presentation that touches on many of the SEO components. If you plan on hiring an SEO to work for you, try understand the basics and ask lots of questions. This overview gives insight into some of the areas SEO professionals focus much of their time.

This lengthy (150+ slides), but very comprehensive presentation is designed to help experienced SEOs train those new to the practice over a 2-3 hour, interactive session. It covers the search engine landscape, the SEO process, keyword research, link building and the emergence of social media as a ranking signal.

Matt Cutts participates in a white board Friday with Rand Fishkin at SEOmoz.  Hear about the hard lesson learned by Disney, and how to use server response codes properly.

Google’s Click Fraud Protection . . . . Woof

By Ian Magwire

So what do you do when you become a victim of click fraud?  Call the cops?  You call Google.  Who profits from click fraud?  Google.  Conflict of interest much?  I’ve read the Tuzhilin report, and I’ve never heard of someone with such credentials use the word “reasonable” as an excuse for a conclusion so often or so egregiously.

In a nutshell: Google makes a profit from click fraud, so their system of filters designed to prevent click fraud stay about as up to date as Google wants them to.  Google refuses to give over any details about, or the identity of, those who commit click fraud for fear of piracy.

Piracy in this case is being defined as someone using specific information about previous acts of click fraud to reverse engineer Google’s filters.

So then are we to believe that Google’s plan is to just keep the identities of the perpetrators quiet until they come up with a backup plan?  News flash, they’ve already got the backup plan, they’ve already figured out every
possible outcome.  They have filters to deal with the possibility of the reverse engineering of the filters they already have in place.

So don’t feel surprised if they don’t exactly send a CSI team to collect DNA swabs every time you get a “Click Quality Adjustment”.  So if you do happen to look at your itemized AdWords bill and see a “Click Quality Adjustment” just know that the phrase you are reading is a nice way of saying:

“somebody stole x amount of money from you (sorry we can’t tell you exactly how much or how often or when the fraud occurred) so here’s a sum we found reasonable to compensate you with.”

Go get yourself a hot dog.

I f you enjoy data, charts, and analytics you are going to love Hubspot for their hard work in putting these together.  HubSpot complied this data from a variety of sources, including analysis of our 2,500 business customers, surveys with hundreds of businesses responding, analysis of the data in our free tools like Website Grader, Twitter Grader and FacebookGrader. Each page has a URL to the original source document or article.

Although its not a huge factor,page speed is a factor in Google’s search ranking algorithm accoding to Google’s Matt Cutts.  Over the last year Google has introduced the ‘Site Performace’ in the Webmaster Tools user interface and a Firefox plug-in named Page Speed.  Page Speed is an Add-on to Firebug in Firefox.

So how do you get it?  You can follow the directions below, or If you would like to run a test without a plug-in try zoompf.com.  This site will allow you enter in the URL of a site of your choice and run a page speed analysis.

To use Page Speed (Highly recommended)

  1. You must have Firefox
  2. Download the Firebug plug-in
  3. Download Google’s Page Speed add-on

Firebug setupanalyze performance

Here are a few additional tools that are very helpful as well

  • YSlow, a free tool from Yahoo! that suggests ways to improve website speed.
  • WebPagetest shows a waterfall view of your pages’ load performance plus an optimization checklist.

Search Engine Optimization is important for users to find your site, but once they are there usability becomes the most important factor.  You want them to return, right?  Your site should have a good balance and your SEO strategy should include some type of survey or feedback mechanism in order to determine what exactly the users are looking for and expecting.

The future is technology.  This video is very enlightening to the changes that take place daily and creates a great reference point for comparison.

Search Engine Optimization is more important now than ever. Keeping up with technology is difficult as it is, and without a properly positioned website it will be more difficult to catch up in the future.

Our SEO Consulting team can help.

Understanding and knowing the potential external influences when making a business decision is extremely important. It could be changes in government policy or in this case a change in search engines. Over the last few months Bing has been ferociously marketing their new search engine “BING” with great success.  According to comScore, Microsoft has increased it’s share of search each month, while Yahoo has been on a steady decline.  In March 2010 Yahoo’s percentage of search was down .06% since November 2009 while Microsoft’s was up 1.4%.  Both Microsoft and Yahoo combined still are no match for Google’s Goliath numbers at 65.1%.

comScore

The search engine results page, commonly referred to as SERP, are the listed web pages that are returned when typing in a query in the search engines.

There are several different types of results where a business can appear on the first page.  Often times the types of results are contingent on the type of business and the products offered.  For example, a non-profit would not trigger “shopping” results.

  • Paid Search
  • Organic Search
  • Local Search
  • Images
  • News
  • Shopping
  • Videos
  • Latest Results (Twitter Feed)

In order to understand the difference between these, it is important to understand the anatomy of the search results page.

anatomy-of-search

Search Engine Optimization (SEO) is about using these multiple channels in order to get your site positioned toward in the best possible places.  A strong online marketing mix will aid your organization in achieving the results you desire.